FAQ

Get answers about products, warranties, production time, MOQ, and more.

Does Wallong WPC work like wood?

Yes! You can cut, nail, drill, screw and rout with standard woodworking tools. The density of Wallong WPC is greater than wood.

How many years is the WPC warranty that Wallong offers?

The warranty for Superior wood co-extrusion decking, it is gauranteed 20 years for residential, 10 years for commercial.
For  our conventional decking is 10 years for residential, 5 years for commercial.
For Superior wood co-extrusion ;wall cladding, it is 15 years.

Comparing with wood, what is the advantages of WPC products?

WPC products are environmental friendly and 100% recyclable. WPC products are anti-UV, waterproof, moisture-proof, mothproof and anti-mildew, fire resistance. WPC products has no maintenance cost, they are no need for painting and other special maintenance.

What is the minimum order quantity?

Usually, our minimum order quantity is 300-500 square meters for decking, 500 square meters for wall cladding, 5000 pcs for DIY tiles, all ordered products must combine at least a 20ft. If there is stock, we can do LCL for some special order.

What is the production lead time?

The production lead time is 20-25 days for a 20ft container. Production lead time is based on order quantity and our current production schedule.

What colours can choose for WPC products ?

Wallong WPC provides 6 standard colors for customer selection. You can choose any of our color you like from color cards. Or we can customize your own color base on 2 20ft containers.

Does WPC fade?

All the WPC product will fade a little after it is exposed to the sun and undergoes the weather. The anti-UV additives are added to reduce the fading and it will be much suitable for outdoor application. During the first 3 months, the color may fade a little with a approximated percentage of 5% to 10%, this will not affect the overall effect. After that, the color will stay in a stable level through the lifetime of the product.

How to store WPC products?

WPC wood plastic composite products are much heavier than wood with the same volume. It should be placed on the flat floor for long time storage to prevent warping. We usually suggest customers use galvanized steel pallets for WPC packing.


Does Wallong WPC Eco-friendly?

Yes. Wallong Wood plastic composite decking are basically made from recycled materials that would otherwise go into landfills. . It won’t splinter or warp the way 
wood does, so it dramatically reduces the wasteful cycle of repair and replacements. It also 
eliminates the frequent application of environmentally harmful paint, sealers, and stains. In addition, Wallong is able to regrind scrap products back into the manufacturing process. Wallong products does not require painting, staining, 
or sealing.


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